{"id":2682,"date":"2026-10-10T19:30:20","date_gmt":"2026-10-10T19:30:20","guid":{"rendered":"https:\/\/phox.whmcsdes.com\/docs\/?p=2682"},"modified":"2026-10-10T21:20:02","modified_gmt":"2026-10-10T21:20:02","slug":"how-to-configure-the-email-template-extension","status":"publish","type":"post","link":"https:\/\/phox.whmcsdes.com\/docs\/how-to-configure-the-email-template-extension\/","title":{"rendered":"How to Configure the Email Template Extension"},"content":{"rendered":"\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaae6702&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaae6702\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"256\" height=\"256\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template.png\" alt=\"\" class=\"wp-image-2690\" style=\"width:100px;height:auto\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template.png 256w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All settings are under <strong>Addons &gt; Phox WHMCS Templates &gt; Extensions &gt; Email Template &gt; Manage<\/strong>. The page has five tabs: <strong>Templates<\/strong>, <strong>Predefined Messages<\/strong>, <strong>Email Types<\/strong>, <strong>Settings<\/strong> and <strong>Information<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Templates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Templates tab sets the default look of the emails your clients receive. There are 20 templates:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Editorial, Capped, Banner, Spotlight, Centered, Soft, Midnight, Bold, Corporate, Stacked, Headline, Aurora, Receipt, Blocks, Showcase, Masthead, Gazette, Bulletin, Arch and Label.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every template supports light and dark mode, and LTR and RTL.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaae727d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaae727d\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"997\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-list-1024x997.png\" alt=\"\" class=\"wp-image-2706\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-list-1024x997.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-list-300x292.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-list-767x747.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-list-1536x1496.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-list-2048x1995.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Preview a Template<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click a template to open its preview. Three switches change what you see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Appearance:<\/strong> Light or Dark<\/li>\n\n\n\n<li><strong>Direction:<\/strong> LTR or RTL<\/li>\n\n\n\n<li><strong>Width:<\/strong> Desktop or Mobile<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These switches change the preview only, not your emails. Each client&#8217;s email app shows light or dark by its own setting, and right-to-left is used for right-to-left languages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The preview uses a sample message. It shows how your emails look with your logo, colors and footer.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaae7e67&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaae7e67\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"896\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config-896x1024.png\" alt=\"\" class=\"wp-image-2707\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config-896x1024.png 896w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config-262x300.png 262w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config-767x877.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config-1344x1536.png 1344w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config-1792x2048.png 1792w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-config.png 2028w\" sizes=\"(max-width: 896px) 100vw, 896px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Send a Test Email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the preview, click <strong>Send test email<\/strong>. The test is sent to your own admin email address, in the system language.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Activate a Template<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the preview, click <strong>Activate<\/strong>. The template is marked <strong>Active<\/strong> and becomes the default for every email type that has no template of its own.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Predefined Messages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Predefined messages are ready-made message bodies for WHMCS emails. The tab shows each one inside your active template, the way clients receive it.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th>Group<\/th><th>Message<\/th><th>Replaces the WHMCS email<\/th><\/tr><tr><td>General<\/td><td>Welcome<\/td><td>Client Signup Email<\/td><\/tr><tr><td>General<\/td><td>Order Confirmation<\/td><td>Order Confirmation<\/td><\/tr><tr><td>Product\/Service<\/td><td>Hosting Welcome<\/td><td>Hosting Account Welcome Email<\/td><\/tr><tr><td>Product\/Service<\/td><td>Service Suspended<\/td><td>Service Suspension Notification<\/td><\/tr><tr><td>Product\/Service<\/td><td>Service Back Online<\/td><td>Service Unsuspension Notification<\/td><\/tr><tr><td>Domain<\/td><td>Domain Registered<\/td><td>Domain Registration Confirmation<\/td><\/tr><tr><td>Domain<\/td><td>Domain Renewed<\/td><td>Domain Renewal Confirmation<\/td><\/tr><tr><td>Domain<\/td><td>Expired Domain<\/td><td>Expired Domain Notice<\/td><\/tr><tr><td>Domain<\/td><td>Upcoming Domain Renewal<\/td><td>Upcoming Domain Renewal Notice<\/td><\/tr><tr><td>Invoice<\/td><td>Card Payment Failed<\/td><td>Credit Card Payment Failed<\/td><\/tr><tr><td>Invoice<\/td><td>First Overdue Notice<\/td><td>First Invoice Overdue Notice<\/td><\/tr><tr><td>Invoice<\/td><td>Invoice Created<\/td><td>Invoice Created<\/td><\/tr><tr><td>Invoice<\/td><td>Payment Receipt<\/td><td>Invoice Payment Confirmation<\/td><\/tr><tr><td>Invoice<\/td><td>Payment Reminder<\/td><td>Invoice Payment Reminder<\/td><\/tr><tr><td>Invoice<\/td><td>Second Overdue Notice<\/td><td>Second Invoice Overdue Notice<\/td><\/tr><tr><td>Invoice<\/td><td>Final Overdue Notice<\/td><td>Third Invoice Overdue Notice<\/td><\/tr><tr><td>Support<\/td><td>Ticket Opened<\/td><td>Support Ticket Opened<\/td><\/tr><tr><td>Support<\/td><td>Ticket Reply<\/td><td>Support Ticket Reply<\/td><\/tr><tr><td>User<\/td><td>Email Verification<\/td><td>Email Address Verification<\/td><\/tr><tr><td>User<\/td><td>Password Reset<\/td><td>Password Reset Validation<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaae897e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaae897e\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"984\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/pre-defined-messages-1024x984.png\" alt=\"\" class=\"wp-image-2711\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/pre-defined-messages-1024x984.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/pre-defined-messages-300x288.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/pre-defined-messages-768x738.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/pre-defined-messages-1536x1476.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/pre-defined-messages-2048x1968.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Preview a Message<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click a message to preview it. The preview has the same Appearance, Direction and Width switches, plus a template list so you can see the message in another template. Choosing another template here does not activate it. Sample values are shown in place of the client&#8217;s details.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaae91a7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaae91a7\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"922\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/apply-email-message-922x1024.png\" alt=\"\" class=\"wp-image-2712\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/apply-email-message-922x1024.png 922w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/apply-email-message-270x300.png 270w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/apply-email-message-768x852.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/apply-email-message-1384x1536.png 1384w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/apply-email-message-1845x2048.png 1845w\" sizes=\"(max-width: 922px) 100vw, 922px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Apply a Message<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <strong>Predefined Messages<\/strong> tab.<\/li>\n\n\n\n<li>Find the message and click <strong>Apply<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Apply replaces the body of the matching WHMCS email. The subject stays the same. The message status changes from <strong>Not applied<\/strong> to applied.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restore the Previous Message<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The previous body is backed up when you apply a message. You can restore it from the same tab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> The Hosting Welcome message is built for the WHMCS Hosting Account Welcome Email with a cPanel control panel link.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaae9f84&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaae9f84\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"901\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/restore-email-1024x901.png\" alt=\"\" class=\"wp-image-2713\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/restore-email-1024x901.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/restore-email-300x264.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/restore-email-767x675.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/restore-email-1536x1351.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/restore-email.png 1546w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Email Types<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Email Types tab lets you use a different template for each kind of WHMCS email. A type with no choice uses the default, the template active on the Templates tab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are nine email types: Affiliate, Domain, General, Invite, Invoice, Notification, Product\/Service, Support and User.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The table shows the template, style and status of each type:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Default:<\/strong> the type follows the active template.<\/li>\n\n\n\n<li><strong>Custom:<\/strong> the type has its own template.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Use the search box and the status filter to find a type.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaeab25&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaeab25\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"902\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-types-1024x902.png\" alt=\"\" class=\"wp-image-2715\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-types-1024x902.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-types-300x264.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-types-768x676.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-types-1536x1352.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-types-2048x1803.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Assign a Template to an Email Type<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <strong>Email Types<\/strong> tab.<\/li>\n\n\n\n<li>Click <strong>Manage<\/strong> next to the email type.<\/li>\n\n\n\n<li>Select a template. Click <strong>Preview<\/strong> to check it first.<img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"1195\" class=\"wp-image-2717\" style=\"width: 950px;\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview.png\" alt=\"\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview.png 1976w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview-238x300.png 238w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview-814x1024.png 814w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview-768x966.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview-1221x1536.png 1221w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-types-preview-1628x2048.png 1628w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/li>\n\n\n\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">To go back to the default template, open <strong>Manage<\/strong> again and click <strong>Use default<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Settings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Settings tab has four sections: General, Social Links, Footer and Translations. Click <strong>Save Changes<\/strong> after editing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">General<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Header text:<\/strong> A line of text shown above the email content, next to the logo. Leave it empty to hide it. Plain text only.<\/li>\n\n\n\n<li><strong>Header link:<\/strong> The words of the link in the header, for example &#8220;View in browser&#8221;, and the address it opens. Leave the link text empty to hide the link.<\/li>\n\n\n\n<li><strong>Show domain link:<\/strong> Shows a link to your website address in the footer of every email.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaeba96&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaeba96\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"698\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-1024x698.png\" alt=\"\" class=\"wp-image-2720\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-1024x698.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-300x204.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-767x523.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-1536x1047.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-220x150.png 220w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-settings-2048x1396.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Social Links<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Turn a network on and enter the address of your page. Only turned-on networks appear in the footer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Supported networks: Facebook, X, LinkedIn, YouTube, Instagram, TikTok, WhatsApp, Telegram and Discord.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enter the full address, starting with <code>https:\/\/<\/code>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaec2b1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaec2b1\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"927\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-social-1024x927.png\" alt=\"\" class=\"wp-image-2721\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-social-1024x927.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-social-767x695.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-social-300x272.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-social-1536x1391.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-social-2048x1855.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Footer<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Copyright:<\/strong> The copyright text in the footer of every email. Use <code>{$dateYear}<\/code> for the current year and <code>{$companyName}<\/code> for your company name. Example: <code>\u00a9 {$dateYear} {$companyName}. All rights reserved.<\/code><\/li>\n\n\n\n<li><strong>Footer links:<\/strong> Each link has a name and an address. Click <strong>Add link<\/strong> to add one and <strong>Remove link<\/strong> to delete it. Enter the full address, starting with <code>https:\/\/<\/code>.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaeca37&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaeca37\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1014\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-1014x1024.png\" alt=\"\" class=\"wp-image-2722\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-1014x1024.png 1014w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-150x150.png 150w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-297x300.png 297w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-767x775.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-1521x1536.png 1521w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-footer-settings-2028x2048.png 2028w\" sizes=\"(max-width: 1014px) 100vw, 1014px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Translations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This section lists every text your clients see in their own language: header text, header link text, copyright and footer link names.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Type the English text in the field.<\/li>\n\n\n\n<li>Click <strong>Translate<\/strong> next to the field.<\/li>\n\n\n\n<li>Enter the text for each language. Leave a language empty to use the English text.<\/li>\n\n\n\n<li>Click <strong>Apply<\/strong>, then <strong>Save changes<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The number on the Translate button shows how many languages are translated. Click <strong>Reset<\/strong> to restore a field.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same <strong>Translate<\/strong> button is also next to each field in General and Footer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each client receives emails in the language of their account.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaed638&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaed638\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"974\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-translate-1024x974.png\" alt=\"\" class=\"wp-image-2723\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-translate-1024x974.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-translate-300x285.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-translate-767x730.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-translate-1536x1461.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-translate-2048x1948.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Logo and Colors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The emails use the logo uploaded in <strong>Phox WHMCS Templates > Branding<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaee58a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaee58a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"549\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/branding-1024x549.png\" alt=\"\" class=\"wp-image-2728\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/branding-1024x549.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/branding-300x161.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/branding-767x411.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/branding-1536x823.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/branding-2048x1097.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Banners, buttons, links, and accent colors follow your Phox Style Manager color scheme, so no code changes are needed.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaeef6d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaeef6d\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"731\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/color-schemes-1024x731.png\" alt=\"\" class=\"wp-image-2727\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/color-schemes-1024x731.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/color-schemes-300x214.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/color-schemes-768x548.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/color-schemes-1536x1096.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/color-schemes.png 1592w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What Clients See<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Light and dark mode:<\/strong> Emails follow the setting of the client&#8217;s email app.<\/li>\n\n\n\n<li><strong>RTL:<\/strong> Emails switch to right-to-left automatically for languages such as Arabic, Hebrew, and Farsi.<\/li>\n\n\n\n<li><strong>Mobile:<\/strong> Layouts adapt from desktop to mobile.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Important Notes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Previews use sample content. Activating a template changes the design around your emails, not the text of your WHMCS emails. Only <strong>Apply<\/strong> on a predefined message changes an email&#8217;s text.<\/li>\n\n\n\n<li>An empty header text or link text hides that element.<\/li>\n\n\n\n<li>To check which template your emails use right now, open <strong>Information &gt; Mail status<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdcaaefc53&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdcaaefc53\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"929\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/template-name-ext-1024x929.png\" alt=\"\" class=\"wp-image-2730\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/template-name-ext-1024x929.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/template-name-ext-300x272.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/template-name-ext-768x697.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/template-name-ext-1536x1394.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/template-name-ext-2048x1859.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Overview All settings are under Addons &gt; Phox WHMCS Templates &gt; Extensions &gt; Email Template &gt; Manage. The page has five tabs: Templates, Predefined Messages, Email Types, Settings and Information. Templates The Templates tab sets the default look of the emails your clients receive. There are 20 templates: Editorial, Capped, Banner, Spotlight, Centered, Soft, Midnight, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[130],"tags":[],"class_list":["post-2682","post","type-post","status-publish","format-standard","hentry","category-email-template"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Configure the Email Template Extension - Phox Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/phox.whmcsdes.com\/docs\/how-to-configure-the-email-template-extension\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Configure the Email Template Extension - Phox Documentation\" \/>\n<meta property=\"og:description\" content=\"Overview All settings are under Addons &gt; Phox WHMCS Templates &gt; Extensions &gt; Email Template &gt; Manage. 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