{"id":2684,"date":"2026-10-10T19:30:58","date_gmt":"2026-10-10T19:30:58","guid":{"rendered":"https:\/\/phox.whmcsdes.com\/docs\/?p=2684"},"modified":"2026-10-10T21:23:40","modified_gmt":"2026-10-10T21:23:40","slug":"how-to-update-the-email-template-extension","status":"publish","type":"post","link":"https:\/\/phox.whmcsdes.com\/docs\/how-to-update-the-email-template-extension\/","title":{"rendered":"How to Update the Email Template Extension"},"content":{"rendered":"\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdb748b7a1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdb748b7a1\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"256\" height=\"256\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template.png\" alt=\"\" class=\"wp-image-2690\" style=\"width:100px;height:auto\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template.png 256w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Product Requirements<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phox Templates module 2.4.7 or later<\/li>\n\n\n\n<li>Phox WHMCS theme active on the client area<\/li>\n\n\n\n<li>WHMCS 9.0.9 or later<\/li>\n\n\n\n<li>PHP 8.2 or later<\/li>\n\n\n\n<li>An active Email Template extension license<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Before You Start<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check that the new extension version supports your Phox Templates module version.<\/li>\n\n\n\n<li>Back up your WHMCS files and database.<\/li>\n\n\n\n<li>Your active template, email type choices, applied messages, and settings are kept during the update.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Download Latest Files<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the client portal.<\/li>\n\n\n\n<li>Go to <strong>Subscriptions<\/strong> and open the <strong>Email Template<\/strong> product.<img decoding=\"async\" width=\"950\" height=\"462\" class=\"wp-image-2694\" style=\"width: 950px;\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-scaled.png\" alt=\"\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-scaled.png 2560w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-300x146.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-1024x498.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-768x373.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-1536x747.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-download-2048x996.png 2048w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/li>\n\n\n\n<li>Click <strong>Download<\/strong>.<img decoding=\"async\" width=\"950\" height=\"311\" class=\"wp-image-2696\" style=\"width: 950px;\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-scaled.png\" alt=\"\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-scaled.png 2560w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-300x98.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-1024x336.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-768x252.png 768w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-1536x504.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-down-2048x671.png 2048w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Upload Files<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Extract the .zip file on your computer.<\/li>\n\n\n\n<li>Using FTP, upload the <code>email-template<\/code> folder to <code>modules\/addons\/phox_templates\/extensions<\/code> in your WHMCS installation, replacing the existing files.<img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"247\" class=\"wp-image-2699\" style=\"width: 950px;\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-dir.jpg\" alt=\"\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-dir.jpg 1465w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-dir-300x78.jpg 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-dir-1024x266.jpg 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-dir-768x200.jpg 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/li>\n\n\n\n<li>Check that every file uploaded without errors.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Clear Cache<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clear your browser cache and any server-side cache, such as Cloudflare.<\/li>\n\n\n\n<li>In the WHMCS admin area, go to <strong>Utilities &gt; System &gt; System Cleanup<\/strong> and click <strong>Empty Template Cache<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The extension is now updated to the latest version. Predefined messages show their own version, so check the Predefined Messages tab for updated messages after an update.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product Requirements Before You Start Download Latest Files Upload Files Clear Cache The extension is now updated to the latest version. Predefined messages show their own version, so check the Predefined Messages tab for updated messages after an update.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[130],"tags":[],"class_list":["post-2684","post","type-post","status-publish","format-standard","hentry","category-email-template"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Update the Email Template Extension - Phox Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/phox.whmcsdes.com\/docs\/how-to-update-the-email-template-extension\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Update the Email Template Extension - Phox Documentation\" \/>\n<meta property=\"og:description\" content=\"Product Requirements Before You Start Download Latest Files Upload Files Clear Cache The extension is now updated to the latest version. 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