{"id":2686,"date":"2026-10-10T19:31:38","date_gmt":"2026-10-10T19:31:38","guid":{"rendered":"https:\/\/phox.whmcsdes.com\/docs\/?p=2686"},"modified":"2026-10-10T21:26:42","modified_gmt":"2026-10-10T21:26:42","slug":"how-to-deactivate-the-email-template-extension","status":"publish","type":"post","link":"https:\/\/phox.whmcsdes.com\/docs\/how-to-deactivate-the-email-template-extension\/","title":{"rendered":"How to Deactivate the Email Template Extension"},"content":{"rendered":"\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdbcba7672&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdbcba7672\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"256\" height=\"256\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template.png\" alt=\"\" class=\"wp-image-2690\" style=\"width:100px;height:auto\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template.png 256w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/email-template-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to Deactivate<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the WHMCS admin area.<\/li>\n\n\n\n<li>Go to <strong>Addons &gt; Phox WHMCS Templates<\/strong>.<\/li>\n\n\n\n<li>Open the <strong>Extensions<\/strong> tab.<\/li>\n\n\n\n<li>Find <strong>Email Template<\/strong> and click <strong>Manage<\/strong>.<\/li>\n\n\n\n<li>Open the <strong>Information<\/strong> tab.<\/li>\n\n\n\n<li>Scroll to <strong>Danger zone<\/strong> and click <strong>Deactivate<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6acfdbcba8154&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6acfdbcba8154\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"768\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/deactivate-email-1024x768.png\" alt=\"\" class=\"wp-image-2735\" srcset=\"https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/deactivate-email-1024x768.png 1024w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/deactivate-email-300x225.png 300w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/deactivate-email-767x575.png 767w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/deactivate-email-1536x1151.png 1536w, https:\/\/phox.whmcsdes.com\/docs\/wp-content\/uploads\/2026\/10\/deactivate-email-2048x1535.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What Happens to Your Emails<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Deactivating removes the Phox template from your emails, and WHMCS sends them with its own email design again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Predefined messages you applied stay in your WHMCS email templates. Restore the previous messages from the Predefined Messages tab before deactivating if you want the original text back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your template choice and settings are kept, and reactivating the extension restores them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">License<\/h2>\n\n\n\n<p class=\"is-style-warning wp-block-paragraph\">Deactivating removes the activation stored by this WHMCS installation. It does not release the license for the linked domain. To use the extension on a different domain, log in to the client portal, open the product under <strong>Subscriptions<\/strong> and reset the license there.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Steps to Deactivate What Happens to Your Emails Deactivating removes the Phox template from your emails, and WHMCS sends them with its own email design again. Predefined messages you applied stay in your WHMCS email templates. Restore the previous messages from the Predefined Messages tab before deactivating if you want the original text back. Your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[130],"tags":[],"class_list":["post-2686","post","type-post","status-publish","format-standard","hentry","category-email-template"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Deactivate the Email Template Extension - Phox Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/phox.whmcsdes.com\/docs\/how-to-deactivate-the-email-template-extension\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deactivate the Email Template Extension - Phox Documentation\" \/>\n<meta property=\"og:description\" content=\"Steps to Deactivate What Happens to Your Emails Deactivating removes the Phox template from your emails, and WHMCS sends them with its own email design again. 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