Product Requirements

• Phox Templates module 2.4.5 or later
• Phox WHMCS theme active on your client area
• WHMCS 9.0.8 or later
• PHP 8.2 or later
• An active licence for the Support Hours extension

Before You Start

• Confirm the new extension version supports your current Phox Templates module version.
• We recommend backing up your WHMCS files and database.
• Your working hours, holidays and settings are kept during the update.

Download Latest Files

1. Log in to your client portal account.
2. Go to Subscriptions.
3. Open the Support Hours product.
4. Click the Download button on the product page.

Upload Files

1. Extract the downloaded .zip file.
2. Using FTP, upload the extracted support-hours folder to WHMCS > modules > addons > phox_templates > extensions, replacing the existing files.
3. Make sure all files uploaded without errors.

Clear Cache

1. Clear your browser cache and any server cache (for example, Cloudflare).
2. In the WHMCS admin area, go to Utilities > System > System Cleanup, then click Empty Template Cache.

The extension is now updated to the latest version.