Getting Started

If you didn’t understand how Phox works. This regularly updated collection of documents will guide you through all the important first steps you need to follow to install.

Before You Submit A Ticket
To help speed along your request, we require that you follow the steps below before submitting a new support ticket. This is for the benefit of everyone and will help...
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Extending And Renewing Envato Item Support
When you purchase a theme, you will be granted an inclusive 6 months of hands-on support for that item. When this expires you can choose to extend your item support...
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Theme License Information
When purchasing Phox (or any WordPress theme) via the Themeforest marketplace, you have two licensing options; The Regular License, and the Extended License. The regular license will suffice for 99% of users. The purchasing...
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Customization Services
Our support covers getting setup with the theme, theme-related questions, and bugs or issues that occur when using the theme. Customization can be any work you need to be done...
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Register Your Purchase Via Token Key
In this time Phox didn’t have system to register your item but we use official plugin from Envato to do that . Overview Generating A Personal Token How To Generate...
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Phox Theme Support
All of our items come with 6 months of included support and free lifetime updates for your theme. Once the 6 months of included support is up, you have the opportunity to...
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Requirements For Phox
To Run Phox We Recommend: Using the latest WordPress version. PHP version 7.3 or higher. MySQL version 5.6 or higher (MariaDB version 10.1+). HTTPS support. To check the minimum requirements to run WordPress. If you run into any issues, our support...
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Downloading the theme
To download the Phox theme: Go to ThemeForest and log in to your account. In the upper right corner, hover over your username and click on Downloads. Click on the Download button. Click on the...
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Getting The Purchase Code
You need to have a valid purchase code to be able to get access to theme support. To get the purchase code: Go to ThemeForest and login to your account. In the upper...
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