Register Your Purchase Via Our Platform
Information: Wdes is our license management platform, creating an account is necessary to activate and manage your licenses purchased on Envato Market, as well as to receive item support. IMPORTANT:...
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Before You Submit A Ticket
To help speed along your request, we require that you follow the steps below before submitting a new support ticket. This is for the benefit of everyone and will help...
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Extending And Renewing Envato Item Support
When you purchase a theme, you will be granted an inclusive 6 months of hands-on support for that item. When this expires you can choose to extend your item support...
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Theme License Information
When purchasing Phox (or any WordPress theme) via the Themeforest marketplace, you have two licensing options; The Regular License, and the Extended License. The regular license will suffice for 99% of users. The purchasing...
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Customization Services
Our support covers getting setup with the theme, theme-related questions, and bugs or issues that occur when using the theme. Customization can be any work you need to be done...
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Register Your Purchase Via Token Key
In this time Phox didn’t have system to register your item but we use official plugin from Envato to do that . Overview Generating A Personal Token How To Generate...
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Phox Theme Support
All of our items come with 6 months of included support and free lifetime updates for your theme. Once the 6 months of included support is up, you have the opportunity to...
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Requirements For Phox
To Run Phox We Recommend: If you run into any issues, our support team is always here to help. Simply submit a ticket here and one of our support experts will help....
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Downloading the theme
To download the Phox theme: Go to ThemeForest and log in to your account. In the upper right corner, hover over your username and click on Downloads. Click on the Download button. Click on the...
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Getting The Purchase Code
You need to have a valid purchase code to be able to get access to theme support. To get the purchase code: Go to ThemeForest and login to your account. In the upper...
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